Microsoft Dynamics CRM 2011

MARS Technologies expertise in offering Microsoft CRM 2011 software solutions with unique value-building approach to generate great ROI. With CRM we help companies to empower sales people to access and update in real time the latest customer status and most current sales quotes. This enables them to reduce cost and improve sales force productivity.

Microsoft CRM 2011 is a fully integrated solution to enhance sales, marketing, and customer service processes.

CRM 2011 Business Need         

  • A 360-degree view of customer/prospect interactions, sales opportunities, and purchase patterns .
  • Metrics to analyze marketing effectiveness and buyer behavior.
  • Access to information that service pros need to build customer relationships.
  • IHave your Customer Data integrate with your ERP solution.

   
The MARS Technologies is to customize solutions to fit your organization, systems, budget and business. Our methodology has been tested and proven effective, by 18+ years of experience. We have the depth and breadth of resources to deliver when you need it most. Read about our industry specific solutions.

Following are the Highlighted Features of Microsoft Dynamics CRM 2011

  • Robust tools for customer segmentation, marketing campaign management, data extraction, analytics and reporting, and collaboration
  • Provides real-time access to sales leads, identifies cross-sell and up-sell opportunities
  • Strategic views of sales, marketing and customer service data
  • Seamless functionality to create, assign and manage customer service requests from initial contact through resolution
  • Familiar interface, close interaction with Microsoft Office

Following are the Key Benefits of Microsoft Dynamics CRM 2011

  • Increases actionable sales leads
  • Improves marketing effectiveness
  • Builds customer satisfaction via faster, more responsive service